PIA Gallery – Privacy Policy

Thank you for visiting PIA Gallery. Phoenix International Art Gallery is the owner of PIAGallery.com (“PIA Gallery “) and is committed to providing you an enjoyable experience while maintaining your privacy. The information that we collect and store helps to enhance your shopping and browsing experience and allows us to provide information that is specific to your needs and preferences. Please read this entire Privacy Policy, which will inform you about the types of information we collect, as well as how we will store, use and protect such information. By visiting the Site, you are agreeing the terms of our Privacy Policy. This privacy policy (the “Privacy Policy”) covers the PIA Gallery website (the “Site”) located at www.piagallery.com and is part of our Terms of Service Agreement.

Information We Collect:

• We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
• When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information.  You may, however, visit our site anonymously. When you register, you will also consent to receive email correspondence from us.
• We also collect information about gift recipients so we can fulfill the gift purchase.  The information we collect about gift recipients is not used for marketing purposes.
• Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites.  Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.

How We Use Your Information:

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• We will use your Personal Information to complete transactions, respond to your requests, deliver the products and services you request, personalize the Site, allow you to view your past purchases and collections and to notify you of promotions, updates, news or special offers (which may be offered by PIA Gallery or one of our partners) that we think may be of interest you.
• If you choose to invite a friend to join PIA Gallery, you will need to provide us with his or her name and email address and you represent to us that you have their permission to do so. We will store this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at mandy@piagallery.com to request that we remove this information from our database.
• To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To allow us to better service you in responding to your customer service requests.
• To quickly process your transactions.
• To administer a contest, promotion, survey or other site feature.
• If you have opted-in to receive our e-mail newsletter or other promotional emails, we may send you periodic e-mails.  If you would no longer like to receive promotional e-mail from us, please email us at: mandy@piagallery.com. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

How We Protect Visitor Information:

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.  When you place orders or access your personal information, we offer the use of a secure server.  All sensitive/credit information you supply is transmitted securely, encrypted for protection, and stored on secure Servers.

How We Use Cookies:

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service provider’s systems to recognize your browser and capture and remember certain information.  For instance, we use cookies to help us remember and process the items in your shopping cart.  They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.  We also use cookies to help us compile aggregate data about site traffic and site interaction so we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors.  These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies.  You do this through your browser (like FireFox or Internet Explorer Chrome) settings.  Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies.  If you turn cookies off, you will not have access to many features, which make your site experience more efficient, and some of our services will not function properly.  However, you can still place orders over the telephone by contacting customer service.

Server Statistics:

Like many Web sites, we automatically collect general statistics about our Website traffic and store it in log files in order to track usage and user trends on our Site. This information includes hits to our server, browser type, Internet Service Provider (ISP), page views, navigational patterns, operating system, date/time stamp, clickstream data and the numbers and frequency of visitors to our site. We use this information, which does not identify individual users, to analyze trends, to administer the Website, to track users’ movements around the Website so that we can communicate with our users in the most effective manner and provide them the most useful and desired features, functionality, products and services. We may also collect IP addresses and other information in order to prevent the introduction of viruses and hackers into the Site.

When we collect this usage data, we typically only use this data in aggregate form, and not in a manner that would identify you personally. When IP addresses are tied to personally identifiable information it is to offer customers the best user experience possible. We may also provide this data in aggregate form to partners, Artists and Institutions so that they can understand how often users are seeing their pages and buying their products on our Site.

Use of Collected Data:

As noted above, we use the data we collect in order to provide you with the best web experience possible. We only use the information we collect in the manner described above this Privacy Policy and as follows.
i) We may share your information with selected vendors and business partners with whom we work (“Service Providers”). These Service Providers provide functions on our behalf such as fulfillment, shipping, credit card processing, data and tracking analysis, customer service, market services, etc. in order to complete the transactions and offer you the best service our Site.
ii) We may use your personal and transactional information internally for our business purposes, including among other things, to offer our own, our affiliates’ or third-party products and services that we think you may find of interest. We may use your email address to contact you to respond to your customer service inquiries. You can elect not to receive emails from by unsubscribing to our emails or by contacting us as indicated below.
iii) As noted above, we may provide aggregate statistics, which do not include Personal Information, about our customers, sales, traffic patterns and related Site information to reputable third party vendors. We sometimes use this aggregated data (such as what areas of our Site are visited most frequently, what services are most used, what products are most popular and how often our emails are opened etc.) for research and commercial purposes. This information helps us develop a better site that is more useful and accessible to you as well as offer better products and services to you but is never associated with any Personally identifiable information.
iv) We only reveal Personal Information to unaffiliated third parties if: (1) you request or authorize it; (2) the information is provided to help complete a transaction for you; (3) the information is provided to comply with the law, applicable regulations, court orders or subpoenas, to enforce our Terms of Use or other agreements, or to protect our rights, property or safety or the rights, property or safety of our users or others (e.g., to a consumer reporting agency for fraud protection etc.); (4) the disclosure is done as part of a purchase, transfer or sale of services or assets (e.g., in the event that substantially all of our assets are acquired by another party, customer information may be one of the transferred assets); or as stated in this privacy policy.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below.  The term “outside parties” does not include Phoenix Art Gallery.  It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.  We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How You Can Opt-Out:

To modify your e-mail subscriptions or notifiications, please let us know by emailing us at: mandy@piagallery.com Please note, due to email production schedules you may receive any emails already in production.

How We Protect Your Information:

We look for opportunities to minimize the amount of personal information we hold about you. Where appropriate we anonymize and pseudonymize your information. We use appropriate technological and operational security measures to protect your information against any unauthorized access or unlawful use, such as: (i) ensuring the physical security of our offices, warehouses or other sites; (ii) ensuring the physical and digital security of our equipment and devices by using appropriate password protection and encryption; (iii) maintaining a data protection policy for, and delivering data protection training to, our employees; and (iv) limiting access to your personal information to those in our company who need to use it in the course of their work.

Third Party Links:

In an attempt to provide you with increased value, we may include third party links on our site.  These linked sites have separate and independent privacy policies.  We therefore have no responsibility or liability for the content and activities of these linked sites.  Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work.)

Your Rights as a Consumer:

Your Right to Object – You can object to us using your information for direct marketing and on the basis of our legitimate interests. If you want to do this, you can contact us using the details in the section ‘Contact Us.’
Your Right to Withdraw Consent – You can withdraw your consent for us using your information in reliance of your consent. You can do this by contacting us using any of the details in the section ‘Contact Us.’
Your Right to Complain – If you have any questions or are unhappy about the way we have used your information, please contact us using the details above in the ‘Contact Us’ section. We hope we will be able to resolve any problems or issues you may have.

Changes to Our Policy:

If we decide to change our Privacy Policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.  This policy was last modified on December 10, 2021.

Contact Us:

We welcome your questions, comments, and concerns about privacy.  Please send us any and all feedback pertaining to privacy, or any other issue at: mandy@piagallery.com, or you can mail us at:

PIA Gallery
PO Box 14635
Scottsdale, AZ 85267

Your Consent:

By using our site, you consent to our Privacy Policy.